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| The Client’s business context is ascertained and thoroughly understood. Overall objectives, required standards, measures and preferred approach to managing opportunities and risk are identified and agreed. |
| General objectives and the significant obstacles to success are assessed. Opportunities and risks are identified and characterised within the context of the Client’s business enterprise. |
| Business objectives are identified along with their measures and reasonable targets. Strategies to achieve the objectives are agreed. |
| Accountabilities for the Plan are assigned and the work processes specified and implemented. Ongoing work is performed accordingly. |
| Performance is monitored and corrective actions identified. We verify that activities proceed in accordance with the plan, and ensure that the agreed measures are being monitored. |
| The organisation’s performance is appraised to ensure that all activities are relevant within the Client’s context and are effective in achieving the overall objectives. |